I’ve worked in sales and client care for most of my career, and I’ve seen the good, the bad and the ugly when it comes to client relationships. In most cases, the quality of those relationships has more to do with the vendor than the client. I’ve worked for companies that cared deeply about forging great client relationships. And I’ve worked (briefly) for organizations that treated their clients as dispensable and replaceable. I don’t have to tell you which type of employer I prefer.
In the world where auditors, compliance managers, risk managers and the rest operate, technology can help users in their quest to gather critical information that enables them to make better business decisions more efficiently. While I know there are certain aspects of these processes that can be automated using technology, I have yet to discover the technology that has the ability to replicate or replace the additional work that these professionals perform in the context of analyzing the outputs.
In reality, cloud technologies for business allow you to get to the eventuality of “do a lot more with less.” And that often requires understanding that moving to any new technology will be an evolution more often than it’s a revolution. Included below are nearly all of the numerous reasons why you should consider cloud based business technologies, what we once called Software-as-a-Service or SaaS.
“And what do you do?” It’s the question most often asked by new acquaintances. This question is relatively safe and easy to answer when getting to know a new person. “I’m an accountant.” “I’m a paralegal.” These are nice, neat answers at which your acquaintance will nod, smile and make a comment summarizing what they know about the profession. “I hear that’s a real numbers game—haha!” “So you do a lot of paperwork!” and the like.
For the most part, technology has changed our lives for the better. Technology in business definitely makes our jobs easier, reduces costs and allows many of us to provide products and services we never thought possible. All that being said, it’s still fun to think about the past and reminisce about the “old days” in life and business. The way things have changed can almost always be traced back to some type of technology. I’m not talking about dinosaur days or the old west, but how quickly things have changed over the last 25 years or so.