One of the best moments of 2019 was Onspring being named a Gold Medalist by SoftwareReviews, who recognizes outstanding vendors in the technology marketplace as evaluated by their users. And that’s the key—our users were responsible for us winning this award.
Being a part of a growing family like Onspring is rewarding because I am getting to be apart of a tradition not only with my life, but the lives of the clients we serve. Due to the spirit of our company and the heart of our work culture, we live a lifestyle of thankfulness that isn’t just one day a year. In 2019 alone, with the help of our clients who have been with us from the start to the clients that came on last week, Onspring has 37% more employees than it did last year.
From a work perspective, I am just as excited at the prospects of getting back in touch with people and things that matter. In the last couple of weeks I’ve been focusing on the following things that I think will help me get back in touch with why I love working at Onspring.
The North American Electric Reliability Corporation (NERC) is certainly not new, but the approach NERC is taking in regards to its requirements has transformed over the past four years. This change was born out of the recognition that all Registered Entities have limited resources for compliance activities, and that not all issues and findings identified represent the same level of risk to the bulk power system.
The purpose of Connect is to give the Onspring community—my colleagues, our clients and hopeful prospects—a place to meet, talk and learn about the new functionalities that Onspring has as well as the enhancements we’re planning. When we first conceived the conference, we wanted Connect to be a free-thinking gathering that wouldn’t just enhance our clients’ experience, but also raise up our involvement and understanding with them.
Over the years, I’ve enjoyed the pleasure of travelling to various events, trade shows and user group conferences. The more I met and interacted with others, the more I observed that my clients—and prospective clients—are looking for the same connection with like-minded individuals who share the same passion and interests. It’s the same reason we’re often asked to provide references, and whether we know it or not, we’re thinking, “I’d like to speak with someone who is like me and is solving a similar challenge to the one I’m dealing with.”
“There is nothing more powerful or honest than the voice of the customer,” Onspring’s Founder and CEO Chris Panteanius, said of the award. “SoftwareReviews requires a LinkedIn profile to ensure vendors cannot vote for themselves or disparage competitors’ offerings, and it takes no money from vendors to determine these rankings. Instead, they rely exclusively on the customer’s voice — the true experts who use, and dare I say, stake their careers on the success of these products every day.”
You’re probably wondering, ‘How does this relate to a business process automation tool?’ It’s all about sharing excitement. Being part of the department that interacts with all Onspring clients, I want them to be as excited about sharing their success with our platform as I am about my painter.
There are a lot of places where you can find reviews of Onspring’s platform, but only a handful from the real, vetted voices of users. Gartner’s Peer Insights website showcases vendors and products with reviews from real customers. Onspring is honored that our customers expressed their views of our solutions on this site and our overall rating on Peer Insights is five stars.
One of the things that makes Onspring stand out to me is how we emphasize “straight shooting” in every interaction. The goal from pre-sales, to onboarding, to support, to ongoing client success is to continue to build and bolster relationships. I have always had the huge benefit of believing what I say to others, whether it be comments on the capabilities of the system, the straightforward business practices of each team member or the support of clients throughout their history.
How did I find myself at the Kansas City Convention Center for 2019 Destination Imagination Global Finals, surrounded by a sea of kids? DI is a volunteer-run organization. They look to individuals and companies to support their mission and to provide creative sessions, equitable judging, and adult oversight at this event.
The “Onspring DJs” have done it again. Like your favorite 80s radio host, we’ve put together a mixtape of our favorite blogs from 2018. If you’ve read them before, you’ll want to read them again. Enjoy!