Being a part of a growing family like Onspring is rewarding because I am getting to be apart of a tradition not only with my life, but the lives of the clients we serve. Due to the spirit of our company and the heart of our work culture, we live a lifestyle of thankfulness that isn’t just one day a year. In 2019 alone, with the help of our clients who have been with us from the start to the clients that came on last week, Onspring has 37% more employees than it did last year.
There are a lot of places where you can find reviews of Onspring’s platform, but only a handful from the real, vetted voices of users. Gartner’s Peer Insights website showcases vendors and products with reviews from real customers. Onspring is honored that our customers expressed their views of our solutions on this site and our overall rating on Peer Insights is five stars.
With Onspring web training, clients can access instruction precisely when they need it, any time of day or night, all around the world. Our video-based tutorials, coupled with written instructions for immediate, real-world practice, give clients a “just-in-time” learning experience that fits their schedules.
The concept of a risk management system—what it is and consists of—is something that is often misunderstood or misinterpreted. A big challenge many companies face is evolving the management of their risk and dealing with it properly as it changes. While risk itself is a recurring instance for most companies, the problem is not just dealing with different risks, but having a universal definition of what they are and also specifically having a risk identification plan.
We all probably have an arsenal of poor customer service experiences, but what does it look like to have actual, supportive assistance? Here are a few principles I follow in my support role at Onspring to ensure that I’m conveying “care” instead of “couldn’t care less.”
Dashboards are the front door to your solution. They are your greeter, your concierge and your window dressing. Practically speaking, dashboards contain information that users need to complete their work as quickly and painlessly as possible. After all, no one wants to dig for data. No one enjoys thrashing around, trying to figure out what needs their attention. They want consolidated information at their fingertips, and your dashboards can deliver.