The purpose of Connect is to give the Onspring community—my colleagues, our clients and hopeful prospects—a place to meet, talk and learn about the new functionalities that Onspring has as well as the enhancements we’re planning. When we first conceived the conference, we wanted Connect to be a free-thinking gathering that wouldn’t just enhance our clients’ experience, but also raise up our involvement and understanding with them.
Over the years, I’ve enjoyed the pleasure of travelling to various events, trade shows and user group conferences. The more I met and interacted with others, the more I observed that my clients—and prospective clients—are looking for the same connection with like-minded individuals who share the same passion and interests. It’s the same reason we’re often asked to provide references, and whether we know it or not, we’re thinking, “I’d like to speak with someone who is like me and is solving a similar challenge to the one I’m dealing with.”
You’re probably wondering, ‘How does this relate to a business process automation tool?’ It’s all about sharing excitement. Being part of the department that interacts with all Onspring clients, I want them to be as excited about sharing their success with our platform as I am about my painter.
At Onspring Connect 2018, client presenters from 16 companies shared their creative uses of the Onspring platform to solve business challenges in internal audit, vendor management, risk assessment, internal controls and business operations. But only one of these organizations would go home with the coveted Innovation Award…or so we thought.
There’s power and value in community. Forming connections with other people may not give you an immediate, tangible benefit, but eventually, those relationships will pay off. Not financially, but in goodwill. When we reach out, share our knowledge and help other people become better/smarter/faster at what they do, that goodwill somehow comes back to us, often when we need it most.