Let’s consider everything auditors do. Their best work might be getting organizations to simply follow the rules—when they get groups to comply with rules and regulations, I think that’s a super feat in and of itself. But there is far more to being an auditor than just following the rules, and that’s where the superhero thing comes into play.
Recently, Onspring began working with a large financial institution to help them manage vendor contracts. As the organization grew, its vendor roster also expanded, and so did the maintenance and onboarding requirements. Add to that, changes in the Sourcing team meant that key information was leaving with people who previously managed vendor accounts. I recall hearing frustrations like, “Why did we renew that vendor contract? We don’t even like them anymore!”