Despite the changes that swirl around us each and every day, there are some things that thankfully remain constant. Integrity, focus on the customer’s needs, a desire to solve problems no matter what obstacles present themselves, respect for our fellow humans—these principles have served us well over time and continue to hold up in the present day.
There is little to be gained by playing this guessing game, outside of additional stress and scrutiny which are already plentiful enough in our lives. But there is good news. Sometimes the byproduct of pain and inefficiency and drudgery is the realization that there must be a better way to do this. And the good news is that there is most certainly a better way. Advancement and improvement, whether monumental or incremental, is always within our reach. As long as we are willing to accept that something is broken, it becomes infinitely easier to fix.