Info-Tech’s Emotional Footprint Report provides a comprehensive evaluation of user sentiment towards popular products in the Governance, Risk and Compliance market. Emotional responses to the vendor-client relationship and product effectiveness are used to determine the overall feelings clients have toward their GRC software vendors and products. Leveraged and collected from the experiences of real end users, the data in this report is verified, analyzed, and presented in easy to understand charts.
Onspring placed first in the majority of emotional scenarios measured, including:
- Provides respectful, efficient and effective service
- Handles conflicts with client-friendly policies
- Negotiates contracts transparently
- Promotes innovation
- Impacts productivity positively with unique features