Privacy Policy:
Your Privacy Rights
The Effective Date of this Privacy Policy is November 9, 2023.
Last Updated Date: November 10, 2025
The website onspring.com (identified herein as the “Website”) and the web pages thereof are owned and operated by Onspring Technologies, LLC, a Kansas limited liability company (“Onspring,” “we,” “our,” or “us”). Please read the following sections carefully, as they contain the Privacy Policies covering the use of the Website. Additionally, you should review our Terms of Use. Inquiries or concerns regarding this Privacy Policy or the Terms of Use may be sent by any of the following: via e-mail to privacy@onspring.com or by mail to Privacy Matters, Onspring Technologies, 10801 Mastin Street, Suite 400, Overland Park, KS 66210.
At Onspring, we share your concerns about privacy. We have created this Privacy Policy in order to demonstrate our firm commitment to privacy and to inform you about the types of information we may collect about you when you visit our Website, how we may use that information, and whether we disclose that information to others. The following discloses our information gathering and dissemination practices for the Website and any of our online and, where required, offline services (collectively, “Services”).
1. PERSONAL DATA WE COLLECT AND WHY WE USE IT
We collect personal data from you through your use of the Website. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data:
Personal Data You Provide:
Depending on how you interact with our Website, we will collect the following types of personal data that you voluntarily provide to us for the following purposes:
CONTACT OR REGISTRATION FORM
The Website’s contact and/or registration forms request that users provide contact and other personal data (which may include your name, company name, job title, mailing address, telephone number, and e-mail address. We use this personal data to send you additional information about our Services. Your personal data may also be used by us to contact you directly.
REQUEST A DEMO, PARTNER WITH US, REQUEST ACCESS TO OUR COMMUNITY, OR REGISTER A DEAL
If you request a demo, request to partner with us, request access to our community, or register a deal with us, you will provide us with your email address, name, phone number, and company information. If you are registering a deal, you will also provide the information concerning the potential customer to which the deal relates.
PAYMENT PROCESSING
We work with a payment processing company to process credit card payments. If you make any payment to us, our payment processing provider will store on our behalf your full name and credit card details.
CAREERS
If you apply for a job with us, you will provide your name, email address, phone number, and any other information you choose to provide in your cover letter and/or resume. We use a third party to process job applications and this third party will also process your personal data.
Personal Data As You Navigate Our Website:
We automatically collect certain personal data through your use of the Website and our use of cookies and other tracking technologies, such as the following:
USAGE INFORMATION
We may collect the pages on the Website you access, the frequency of access, and what you click on while on the Website.
DEVICE INFORMATION
We may collect your hardware model, operating system, application version number, browser, and whether the Website is accessed via a mobile device or tablet, the device type, and the carrier.
IP ADDRESS
We may log all connections to our web servers. Those log files will include your IP address. We use your IP address to help diagnose problems with our server and to administer the Website. Additionally, we will use your IP address to track your navigation of the Website and we may use your navigation history in current and future marketing efforts to you and to others.
For more information on our cookie usage please see our Cookies and Other Tracking Technologies section below.
2. HOW WE USE YOUR PERSONAL DATA
In addition to the purposes stated above, we may use all of your personal data we collect in accordance with applicable law such as to:
- Maintain and improve our Website and Services;
- Protect the security and integrity of our Website and Services;
- Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Use and to otherwise fulfill our legal obligations;
- Monitor compliance with and enforce this Privacy Policy and any applicable agreements and policies;
- Defend our legal rights and the rights of others;
- Fulfill any other purposes for which you provide it;
- For any purpose that is reasonably necessary to or compatible with the original purpose for which we collected the personal data as disclosed to you; and
- Comply with applicable law.
3. HOW WE SHARE YOUR PERSONAL DATA
We may share the personal data that we collect about you in the following ways:
- With vendors who perform data or Website-related services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.);
- To the extent that we are required to do so by law;
- With vendors to prepare, deploy, and analyze advertising content;
- In connection with any legal proceedings or prospective legal proceedings;
- To establish, exercise, or defend our or a third party’s legal rights, including providing information to others for the purposes of fraud prevention;
- With any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data;
- With any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition, bankruptcy, liquidation, or similar proceeding, or in preparation for any of these events;
- With any other person or entity where you consent to the disclosure; and
- For any other purpose disclosed by us when you provide the personal data or for any other purpose we deem necessary, including to protect the health or safety of others.
4. COOKIES AND OTHER TRACKING TECHNOLOGIES
COOKIES
“Cookies” are small pieces of information stored in your browser that give you a unique identification. The Website may insert cookies into your browser that identify you as a previous user of the Website and contain information regarding you and your navigation of the Website. In some instances, these cookies may be used by us or other websites during your future navigation of the internet to target specific advertisements to you based on your previous use of the Website. The Website may also obtain information from cookies already stored within your browser and communicate this information to other advertisers. All cookies are established on a per session basis and are not permanently stored on your machine. For more information about cookies, please visit www.AboutCookies.org.
We use Cookies to:
- Estimate audience size and usage patterns
- Understand and save your preferences for future visits, allowing us to customize the Website and Services to your individual needs
- Advertise new content and services that relate to your interest
- Keep track of advertisements and search engine results
- Compile aggregate data about Website traffic and Website interactions to resolve issues and offer better Website experiences and tools in the future
- Recognize when you return to the Website
CLEAR GIFS
We may also employ a software technology called clear gifs (also known as web beacons) that help us better manage content on our Website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear gifs and cookies are not tied to user’s personally identifiable information.
BROWSER SETTINGS
You can block Cookies by changing your Internet browser settings to refuse all or some Cookies. If you choose to block all Cookies (including essential Cookies) you may not be able to access all or parts of the Website.
You can opt out of Cookies set by specific entities by following the instructions found at these links:
- Adobe: https://www.adobe.com/privacy/opt-out.html
- Facebook: https://www.facebook.com/about/ads
- Google: https://adssettings.google.com
- LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
- Microsoft: https://account.microsoft.com/privacy/ad-settings/
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies to help us analyze how users interact with the Website and Services, compile reports on their activity, and provide other Services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.
GOOGLE RECAPTCHA
We use Google reCAPTCHA, a free service provided by Google, Inc., to protect our Website from spam and abuse. Google reCAPTCHA uses advanced risk analysis techniques to decipher humans and bots. Google reCAPTCHA works differently depending on what version is deployed. For example, you may be asked to check a box indicating that you are not a robot or Google reCAPTCHA may detect abusive traffic without user interaction. Google reCAPTCHA works by transmitting certain types of information to Google, such as the referrer URL, IP address, visitor behavior, operating system information, browser and length of the visit, cookies, and mouse movements. Your use of Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. More information as to Google reCAPTCHA and how it works is available here.
MICROSOFT CLARITY
We use Microsoft Clarity to understand how users interact with our Website. Microsoft may collect personal data from individuals visiting our Website. Microsoft’s privacy policy is available here.
OTHER TYPES OF COLLECTING ACTIVITIES
The Website and Services may use Cookies third-party vendors provide to collect information on user behavior (e.g., screens and pages visited, buttons and links clicked, limited information entered, and user taps and mouse movements). This information enables us to monitor and improve the user experience.
5. UNIVERSAL OPT-OUT MECHANISMS
The Website recognizes the Global Privacy Control (“GPC”) signal. If you are using a browser setting or plug-in that sends an opt-out preference signal to each website you visit, we will treat that as a valid request to opt out. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.
6. SECURITY
The Website includes security measures in place to protect against the loss, misuse and alteration of the information under our control; however, Onspring does not guarantee the performance or adequacy of such security measures.
7. DATA RETENTION
We will retain personal data we collect from you where we have justifiable business need to do so, and/or for as long as it is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law, such as for tax, legal, or accounting purposes.
You can request deletion of your personal data at any time, and we will consider your request in accordance with applicable laws.
When we have no justifiable business need to process your personal data, we will either delete it or anonymize it, or if it not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal data and isolate it from any further processing until deletion is possible.
8. LINKS TO OTHER WEBSITES
The Website contains links to other websites that are not owned or operated by Onspring. Onspring is not responsible for the privacy policies or practices of third parties or the content or security of such web Website (see the Disclaimers section in our Terms of Use). Any links to other websites not owned or operated by Onspring are provided solely as a convenience for the User. Onspring’s listing of any third party does not create a partnership or affiliation with the third party. Onspring’s listing of any third parties does not constitute sponsorship or endorsement of these professionals or service providers.
9. CHILDREN’S PRIVACY
We do not knowingly collect, use, or disclose personal data from children under 13.
10. INTERNATIONAL DATA TRANSFERS
We operate internationally and transfer information to the United States for the purposes described in this policy. The United States may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. Your personal data can be subject to access requests from governments, courts, or law enforcement in the United States according to the laws of the United States.
For any transfers of personal data from the European Economic Area (EEA), Switzerland, or the United Kingdom that we make to other entities as described in this Privacy Policy, we use appropriate safeguards to ensure for lawful processing and transfer of the personal data, including, when appropriate, the use of standard contractual clauses approved by the European Commission. To obtain a copy of the safeguards, contact us at privacy@onspring.com.
11. YOUR STATE PRIVACY RIGHTS AND ADDITIONAL DISCLOSURES
Depending on the state in which you reside, you may have certain privacy rights regarding your personal data. If you are a California resident, please see our “Notice to California Residents” section below. For other state residents, your privacy rights may include (if applicable):
- The right to confirm whether or not we are processing your personal data and to access such personal data and the categories of personal data we are processing or have processed;
- The right to obtain a copy of your personal data that we collected from and/or about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another controller without hindrance, where the processing is carried out by automated means;
- The right, at our option, to obtain a list of specific third parties, other than natural persons, to which we have disclosed your personal data or any personal data;
- The right to obtain a list of categories of third parties to which we have disclosed your personal data;
- The right to delete personal data that we collected from and/or about you, subject to certain exceptions;
- The right to correct inaccurate personal data that we maintain about you, subject to certain exceptions;
- The right, if applicable, to opt out of the processing of your personal data for purposes of (1) targeted advertising; (2) the “sale” of your personal data (as that term is defined by applicable law); and (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
- If we are required by applicable law to obtain your consent to process sensitive personal data, the right to withdraw your consent; and
- The right not to receive discriminatory treatment by us for the exercise of your privacy rights.
We use Cookies to display advertisements about our products to you on nonaffiliated websites, applications, and online services. This is “targeted advertising” under applicable privacy laws. When we engage in those activities, we sell personal data (i.e., information from cookies) to third-party advertisers and analytics companies. We do not use personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning individuals.
To exercise your rights, please submit a request by emailing us at privacy@onspring.com. If legally required, we will comply with your request upon verification of your identity and, to the extent applicable, the identity of the individual on whose behalf you are making such request. To do so, we will ask you to verify data points based on information we have in our records. If you are submitting an opt-out request on behalf of another individual, please use the same contact methods described above. We will process authorized agent requests in accordance with applicable law. If we refuse to take action regarding your request, you may appeal our decision by emailing us at privacy@onspring.com. If you would like to opt out of targeted advertising, you may alter your cookie preferences here.
12. NOTICE TO CALIFORNIA CONSUMERS
Under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), California consumers may be entitled to certain notices and disclosures regarding the collection and use of information about them that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device, but excluding publicly available information from government records, deidentified or aggregated consumer information, and information that otherwise is legally excluded from the scope of CCPA and CPRA (collectively, “Personal Information”). This section of the Privacy Policy is intended solely for, and is applicable only as to, California residents. If you are not a California resident, this section does not apply to you and you should not rely on it.
NOTICE AT COLLECTION OF PERSONAL INFORMATION
We currently collect and, in the 12 months prior to the Last Updated Date of this Privacy Policy, have collected the following categories of Personal Information:
- Identifiers (name, online identifier, Internet Protocol address, email address, account name)
- Unique personal identifiers (device identifier; cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology; customer number, unique pseudonym or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device)
- Personal information described in California’s Customer Records statute (California Civil Code § 1798.80(e)) (telephone number, education, employment, employment history, credit card number, debit card number)
- Commercial information (records of products or services purchased, obtained or considered; other purchasing or consuming histories or tendencies; or other commercial information [if yes, specify])
- Internet or other electronic network activity information (browsing history; search history; and information regarding consumer’s interaction with website, application or advertisement)
We collect Personal Information directly from California residents and from advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers. We do not collect all categories of Personal Information from each source.
In addition to the purposes stated above in the section “How We Use Your Personal Data” we currently collect and have collected the above categories of Personal Information for the following business or commercial purposes:
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
- Helping to ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for these purposes
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, providing analytic services, providing storage, or providing similar services
- Providing advertising and marketing services, except for cross-context behavioral advertising, to you provided that, for the purpose of advertising and marketing, our service providers and/or contractors shall not combine the Personal Information of opted-out consumers that the service provider or contractor receives from us, or on our behalf with Personal Information that the service provider or contractor receives from, or on behalf of, another person or persons or collects from its own interaction with you
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
- Advancing our commercial or economic interests, such as by inducing another person to buy, rent, lease, join, subscribe to, provide, or exchange products, goods, property, information, or services, or enabling or effecting, directly or indirectly, a commercial transaction
SALE, SHARING, AND DISCLOSURE OF PERSONAL INFORMATION
The following table identifies the categories of Personal Information that we sold or shared to third parties in the 12 months preceding the Last Updated Date of this Privacy Policy and, for each category, the categories of third parties to whom we sold or shared Personal Information:
We sold or shared Personal Information to third parties to advance our commercial and economic interests.
The following table identifies the categories of Personal Information that we disclosed for a business purpose in the 12 months preceding the Last Updated Date of this Privacy Policy and, for each category, the categories of recipients to whom we disclosed Personal Information.
We disclosed Personal Information for the following business or commercial purposes:
- Helping to ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for these purposes
- Debugging to identify and repair errors that impair existing intended functionality
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, providing analytic services, providing storage, or providing similar services
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
We do not collect, sell, or share the Personal Information of consumers under 16 years of age. We do not use sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations.
We retain your Personal Information as outlined in the Retention section above.
YOUR RIGHTS
If you are a California resident, you have the following rights with respect to your Personal Information:
- The Right to Know. You may request: (a) what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which we collected Personal Information, the business or commercial purpose for collecting, selling, or sharing Personal Information (if applicable), the categories of third parties to whom we disclose Personal Information (if applicable), and the specific pieces of Personal Information we collected about you.
- The Right to Delete. You may request that we delete the Personal Information we have collected from you.
- The Right to Opt-Out of Sale. If we sell or share Personal Information, you may request to opt out of the sale or sharing.
- The Right to Non-Discrimination. Onspring cannot deny Services, charge you a different price, or provide a different level or quality of Services just because you have exercised your rights under the CCPA.
- The Right of Correction. You may request that we correct inaccurate Personal Information we have collected from you.
- The Right to Limit Our Use or Disclosure. If we use or disclose sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations, the right to limit our use or disclosure.
HOW TO SUBMIT A REQUEST TO KNOW, DELETE, AND/OR CORRECT
You may submit a request to know, delete, and/or correct via email at privacy@onspring.com.
If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. After submitting the request, we will require additional information to verify your authority to act on behalf of the California resident.
OUR PROCESS FOR VERIFYING A REQUEST TO KNOW, DELETE, AND/OR CORRECT
We will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California resident on whose behalf you are making such request. We will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the Personal Information and the risk of harm to you by unauthorized disclosure, deletion, or correction as applicable. To do so, we will ask you to verify data points based on information we have in our records concerning you.
RIGHT TO OPT OUT OF SALE OR SHARING OF PERSONAL INFORMATION
If you are a California resident, you have the right to direct us to stop selling or sharing your Personal Information. You may submit a request to opt out of sales or sharing by clicking here. If you have enabled privacy controls on your browser (such as a plugin), we will also treat that as a valid request to opt out. Please see the Universal Opt-Out Mechanisms section above for more information.
SHINE THE LIGHT LAW
If you are a California resident and have an established relationship with us, you may request that we do not disclose your personal information to third parties for the third parties’ own direct marketing purposes (as those terms are defined in California Civil Code § 1798.83). You may submit such a request by clicking here.
13. EEA AND UK RESIDENTS
If you are in a country in the European Economic Area (EEA) or in the United Kingdom, you are entitled to the following explanation of the legal bases we rely on to process your personal data and a description of your privacy rights.
LEGAL BASES FOR PROCESSING YOUR PERSONAL DATA
The legal basis for collecting and using the personal data described above will depend on the personal data concerned and the specific context in which we collect it.
Consent
We may process your personal data based on your consent such as when you create an account or when you ask us to send certain kinds of marketing communications. You have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on consent before its withdrawal.
Our Legitimate Interests
We may process your personal data if doing so is necessary for our legitimate interests and your rights as an individual do not override those legitimate interests. For example, when we process your personal data to carry out fraud prevention activities and activities to increase network and information security, to market directly to you, to expand our business activities and to improve our Services and the content and functionality of our Website.
To Perform a Contract
We may process your personal data to administer and fulfill contractual obligations to you.
To Enable Us to Comply with a Legal Obligation
We may process your personal data to comply with legal obligations to which we are subject. This may include any requirement to produce audited accounts and to comply with legal process.
Necessary for the Exercise or Defense of Legal Claims
If you bring a claim against us or we bring a claim against you, we may process your personal data in relation to that claim.
YOUR RIGHTS
You may contact us, at the address provided in the “Contact Us” section below, to exercise any of the rights and we will respond with the requested action or information or will let you know why that right does not apply to you.
The Right to be Informed
You have the right to be informed about the collection and use of your personal data.
The Right of Access
You have the right to obtain a copy of the personal data we hold about you by contacting us as directed above.
The Right to Rectification
You may request that we correct any inaccurate and/or complete any incomplete personal data by contacting us as directed above. If we disagree and believe the information to be accurate and complete, we will advise you and include a notation on the record that you dispute the information’s accuracy.
The Right to Erasure
You may request that we erase your personal data by contacting us as directed above. We will comply, unless there is a lawful reason for not doing so.
The Right to Restrict Processing
You may, as permitted by law, request that we limit or stop processing your personal data by contacting us as directed above.
The Right to Data Portability
In certain circumstances, you have the right to obtain and reuse your personal data that you have provided in a structured, commonly used, machine readable format for your own purposes across different Services.
The Right to Object
You have the right to object to the processing of your personal data in certain circumstances. We suggest that you first contact us as provided below regarding any questions or complaints in relation to your rights or how we process your personal data.
Rights in Relation to Automated Decision Making and Profiling
In certain circumstances, you have the right not to be subject to a decision based solely on automated processing – including profiling – of personal data that produces legal effects or similarly affects you.
Make a Complaint
If you have any concerns or complaints regarding our processing of your personal data, please contact us as described in the Contact Us section below and we will do our best to answer any question and resolve any complaint to your satisfaction.
If, for whatever reason, you feel we do not meet the standards you expect of us, you are also entitled to make a complaint to your local supervisory authority:
EU Data Protection Authorities (DPAs)
Swiss Federal Data Protection and Information Commissioner (FDPIC)
Information Commissioner’s Office (United Kingdom)
14. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy describes the types of information we currently collect through your use of the Website, and the ways we use and protect that information. From time to time, we may collect different types of information and use that information in different ways – for example, when we add features or Services to onspring.com. In these cases, we may edit this policy to explain the new practices. Because protecting your privacy is very important to us, we do not expect major changes in policy. However, if we do make significant changes in our practices, we may include announcements on the www.onpsring.com/privacy webpage so that you will know to review the revised Privacy Policy.
15. ACCESSIBILITY
We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.
16. CONTACT US
To remove or change your contact information in our database, or to not receive future mailings or other communications, as well as for all other inquiries, please contact us at any time using one of the options below:
Email webmaster at marketing@onspring.com
Contact us at:
Onspring Technologies LLC
10801 Mastin Street, Suite 400
Overland Park, KS 66210
Phone: +1 913-601-4900
Fax: +1 913-324-5417