MORE THAN JUST
ANOTHER JOB
ONSPRING COMPANY CULTURE
We believe in creating people-powered autonomy for both our clients and our colleagues. Our innovation, creativity, flexibility, and collaboration show in the way we develop cutting-edge technologies for our rapidly growing organization. Putting people first isn’t just something we like to say; it’s something we actually do. You can see it in company benefits that go well beyond the business. In addition to 401k matching, we enjoy:
Fully paid, company-funded healthcare premiums
Casual, friendly & flexible work environment
7-day paid, destination vacations for top performers
Free Life Lock subscriptions
Our culture is intentional.
Here, you’ll find limitless personal opportunity to make and own meaningful contributions. We encourage each other to share ideas, to challenge conventional wisdom, and to enjoy a few laughs at the snack bar. And we are keenly aware that our dynamic, lively, and safe workplace is a result of hiring not only talented employees but amazing human beings.
“The people who work here love their jobs and love Onspring. It is obvious by the way we are treated that management appreciates their employees. And it is obvious by the way everyone will make whatever extra effort is required when a co-worker asks for help that Onspring isn’t the typical workplace.”
“The people who work here love their jobs and love Onspring. It is obvious by the way we are treated that management appreciates their employees. And it is obvious by the way everyone will make whatever extra effort is required when a co-worker asks for help that Onspring isn’t the typical workplace.”
“I knew almost immediately upon meeting my two current managers for my first interview that I would fit in at Onspring, and every other co-worker I met after getting hired confirmed my initial instinct.”
“The level of collaboration and teamwork across the entire organization is phenomenal – every member views themselves as an important piece of the team and each person is ALWAYS willing to bend over backwards to help another individual/team and ultimately us as an organization.”
“There is a tremendous amount of opportunity here and our leadership encourages us to step outside of our comfort zone on a regular basis to take on projects or promote ideas/thoughts that fall outside of your typical job description.”
“The job is challenging every day,
but in the best possible way.”
Check out our openings to see if there’s a spot here for you.
Team: Client Experience
Position: Professional Services Consultant
Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants who want to be part of a high-growth company, based in Kansas City. The primary objective of the Professional Services Consultant will be to work with customers to determine their business needs and requirements and subsequently implement those requirements into an Onspring solution that meets their needs.
Responsibilities:
- Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)
- Assist in implementation project planning and communicate if any deadlines / milestones are at risk
- Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options
- Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends and competition
- Work in the Onspring CRM for all project activities and manage weekly status reporting on progress
- Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting and access control
- Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.
- Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective
Desired Skills and Experience:
- Previous consulting experience with software or technology is a plus
- Previous domain experience with Governance, Risk and Compliance (GRC) is a plus
- Intensely goal-oriented, self-motivated, and driven to achieve individual and team goals
- Responsible for producing results
- Able to approach strangers and engage them respectfully
- Self-starter with the ability to work independently or in a team environment
- Strong sense of urgency
- Strong time management, organizational, decision-making and critical thinking skills
- Able to learn and absorb new information quickly
Personal Attributes and Values:
- Fits with a hard-working, innovative, quality-driven, and client-focused culture
- Articulate, with a proven ability to communicate effectively with colleagues, partners and clients
- Smart, decisive, organized, methodical, biased toward action
- High energy, sense of urgency, passionate, committed, engaged
- Agile, nimble, able to recognize and implement necessary changes
- Creative thinker and high aptitude for solving problems
- Believable, credible, honest, high integrity and trustworthy
- Able to multitask effectively
Team: Product Quality Assurance
Position: Quality Assurance Analyst
- Do you crave interesting and challenging problems?
- Can you make a real difference with your skills?
- Does your work inspire others around you?
- Can you lead and be led at the same time?
- Are you interested in creating a world-class business process automation platform?
- Did you answer yes to all of the above?
If so, Onspring is looking for you. We’re hiring a QA Analyst who will be responsible for testing all aspects of the Onspring platform, both functionally and technically, in order to validate that it meets documented requirements and overall quality and performance standards. This role works collaboratively with our Product Management and Development teams to ensure quality and integrity in all features developed for clients, partners and internal use.
Responsibilities:
- Create and execute manual test plans based on feature requirements and design documents.
- Perform regression testing prior to deployment into production.
- Participate in and conduct peer reviews of test plans.
- Validate and troubleshoot client and internally reported issues and provide guidance directly to the development team.
- Identify, investigate, report and track product defects.
- Provide feedback during the design and development process based on product knowledge and understanding of end user needs.
- Assist in building out a robust testing strategy.
Desired Skills and Experience:
- 2+ years of software QA experience including writing manual test plans, test execution and logging defects OR direct experience using the Onspring Platform
- Knowledge of testing best practices.
- Outstanding collaborator with strong communication skills.
- Works effectively with testers, developers and product designers.
- Strong attention to detail.
Bonus Skills, but not required:
- Experience with API testing (Postman, etc.).
- Experience with automated testing tools (Eggplant, IBM Rational Functional, Cucumber, etc.).
- Experience with mobile device testing.
Work Location: Onspring headquarters in Overland Park, KS or remote
Team: Sales
Position: Renewal Specialist
Onspring is seeking energetic, self-motivated professionals who are looking to launch a career with a high-growth software company based in Kansas City. The primary objective of the Renewal Specialist is to maintain and grow renewal revenue for our ever-expanding client base. Renewal Specialists must be efficient and detail-oriented across a range of time-sensitive activities. As a Renewal Specialist, you will be responsible for identifying and managing client stakeholders, developing and strengthening relationships, identifying and mitigating potential renewal roadblocks, enhancing a smooth and positive renewal experience for clients, and interacting with internal teams (Sales, Client Success, Finance) to ensure value is being recognized from the client’s investment in our software platform.
Responsibilities:
- Manage a portfolio of client renewals end-to-end – including notifying clients of upcoming contract expiration, presenting renewal proposals and executing appropriate agreements
- Identify and help mitigate roadblocks at an early stage
- Ensure successful, on-time execution of renewal processes and contract execution
- Partner with colleagues in Sales, Client Success and Finance to provide seamless support during the renewal journey
- Identify and manage client stakeholders and build and maintain relationships with key individuals across multiple levels (primary contact, procurement, accounts payable/receivable, legal, etc.)
- Review and understand contract terms and conditions, work closely with Finance and Legal to ensure contracts are compliant and manage contractual documentation within our CRM
- Work closely with Client Success to assess overall account health and review client value achievement
- Proactively collect, analyze and share client feedback with members of the account management team
- Support the growth and further development and automation of renewal processes for the business
Desired Skills & Experience:
- Bachelor’s Degree in business, finance, communications or a related field
- 1-3 years of account management/client success experience with an emphasis on contract renewals
- 1-3 years of experience within the Technology/SaaS industry highly preferred
- Effective client-facing communication skills
- Genuine enthusiasm and proven success in working directly with clients
- Track record of success and high achievement
- Personal initiative to identify areas of process improvement and efficiency
Personal Attributes & Values:
- Outgoing personality with a positive attitude
- Highly self-motivated and driven by achieving individual and team goals
- High-energy professional that possesses the drive to succeed in an exciting, fast-paced company
- Strong time management, organizational and problem-solving skills
- Attention to detail while being able to manage multiple priorities and tasks simultaneously
- Ability to work in a collaborative, team environment and effectively communicate with all levels of stakeholders
Work Location: Full-time position is based in Overland Park, KS headquarters (travel estimated at 0-5%)
Team: Product
Position: Senior Software Engineer
- Do you crave interesting and challenging problems?
- Can you make a real difference with your skills?
- Does your work inspire others around you?
- Can you lead and be led at the same time?
- Are you interested in building a world-class business process automation platform?
- Did you answer yes to all of the above?
If so, Onspring is looking for you. We’re hiring experienced software engineers (3+ years in commercial software) with a passion for stunning application design, product development and teamwork. The ideal candidate will have a background in MVC / .NET and have a strong appreciation for emerging standards. Onspring is intensely focused on UI/UX and performance, and all members of our Development team must share this passion.
Required Experience:
- C#
- ASP.NET MVC
- Any Javascript Framework (jQuery, Angular, React, etc.)
Desired Experience:
- NoSQL (Mongo / Elastic / Couchbase / Redis / etc.)
- jQuery
- Kendo
Also Preferred:
- IIS Management
- Octopus
- Linux / Unix
Work Location: Onspring headquarters, Overland Park, KS
Team: Client Experience
Position: Support Analyst
The Onspring Support team is growing, and we’re looking for energetic product specialists to help our clients gain maximum value from the Onspring platform. Over 95% of Onspring clients are “Delighted” or “Highly Satisfied” with our support services (according to Info-Tech Research), and we’re looking for the next exceptional team player to help us continue our tradition of support excellence.
The Support Analyst is responsible for interacting with clients on a daily basis to help them achieve their goals within Onspring. The ideal candidate will be a creative thinker and problem solver who thrives on communication and teamwork. The Support Analyst must also possess an extreme attention to detail, strong organizational skills and a positive attitude. This person serves as a voice for the company and must share our passion for serving our clients and putting their needs first.
Responsibilities:
- Develop an in-depth understanding of the Onspring platform and its rich feature set for data capture, workflow, automation and reporting
- Actively participate in all available training offerings
- Build and test in the Onspring platform to gain hands-on experience
- Promptly and accurately respond to client questions and challenges via email, phone and web meeting
- Troubleshoot issues, engaging team members and technical resources as needed to ensure complete resolution
- Build trust and sustainable relationships with clients through responsive, positive communication
- Develop test cases and perform quality assurance testing for new feature releases as assigned
- Develop and deliver instructions to help clients maximize their use of the Onspring platform
Desired Skills and Experience:
- Strong written and verbal communication skills
- Self-motivated and highly organized
- 2-3 years experience in customer support, quality assurance or technical communication preferred
- Passion for helping clients succeed
- Tenacious desire to solve challenges and develop creative solutions
Work Location: Onspring headquarters, Overland Park, KS
Check out our openings to see if there’s a spot here for you.
Team: Client Experience
Position: Professional Services Consultant
Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants who want to be part of a high-growth company, based in Kansas City. The primary objective of the Professional Services Consultant will be to work with customers to determine their business needs and requirements and subsequently implement those requirements into an Onspring solution that meets their needs.
Responsibilities:
- Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)
- Assist in implementation project planning and communicate if any deadlines / milestones are at risk
- Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options
- Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends and competition
- Work in the Onspring CRM for all project activities and manage weekly status reporting on progress
- Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting and access control
- Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.
- Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective
Desired Skills and Experience:
- Previous consulting experience with software or technology is a plus
- Previous domain experience with Governance, Risk and Compliance (GRC) is a plus
- Intensely goal-oriented, self-motivated, and driven to achieve individual and team goals
- Responsible for producing results
- Able to approach strangers and engage them respectfully
- Self-starter with the ability to work independently or in a team environment
- Strong sense of urgency
- Strong time management, organizational, decision-making and critical thinking skills
- Able to learn and absorb new information quickly
Personal Attributes and Values:
- Fits with a hard-working, innovative, quality-driven, and client-focused culture
- Articulate, with a proven ability to communicate effectively with colleagues, partners and clients
- Smart, decisive, organized, methodical, biased toward action
- High energy, sense of urgency, passionate, committed, engaged
- Agile, nimble, able to recognize and implement necessary changes
- Creative thinker and high aptitude for solving problems
- Believable, credible, honest, high integrity and trustworthy
- Able to multitask effectively
Team: Product Quality Assurance
Position: Quality Assurance Analyst
- Do you crave interesting and challenging problems?
- Can you make a real difference with your skills?
- Does your work inspire others around you?
- Can you lead and be led at the same time?
- Are you interested in creating a world-class business process automation platform?
- Did you answer yes to all of the above?
If so, Onspring is looking for you. We’re hiring a QA Analyst who will be responsible for testing all aspects of the Onspring platform, both functionally and technically, in order to validate that it meets documented requirements and overall quality and performance standards. This role works collaboratively with our Product Management and Development teams to ensure quality and integrity in all features developed for clients, partners and internal use.
Responsibilities:
- Create and execute manual test plans based on feature requirements and design documents.
- Perform regression testing prior to deployment into production.
- Participate in and conduct peer reviews of test plans.
- Validate and troubleshoot client and internally reported issues and provide guidance directly to the development team.
- Identify, investigate, report and track product defects.
- Provide feedback during the design and development process based on product knowledge and understanding of end user needs.
- Assist in building out a robust testing strategy.
Desired Skills and Experience:
- 2+ years of software QA experience including writing manual test plans, test execution and logging defects OR direct experience using the Onspring Platform
- Knowledge of testing best practices.
- Outstanding collaborator with strong communication skills.
- Works effectively with testers, developers and product designers.
- Strong attention to detail.
Bonus Skills, but not required:
- Experience with API testing (Postman, etc.).
- Experience with automated testing tools (Eggplant, IBM Rational Functional, Cucumber, etc.).
- Experience with mobile device testing.
Work Location: Onspring headquarters in Overland Park, KS or remote
Team: Sales
Position: Renewal Specialist
Onspring is seeking energetic, self-motivated professionals who are looking to launch a career with a high-growth software company based in Kansas City. The primary objective of the Renewal Specialist is to maintain and grow renewal revenue for our ever-expanding client base. Renewal Specialists must be efficient and detail-oriented across a range of time-sensitive activities. As a Renewal Specialist, you will be responsible for identifying and managing client stakeholders, developing and strengthening relationships, identifying and mitigating potential renewal roadblocks, enhancing a smooth and positive renewal experience for clients, and interacting with internal teams (Sales, Client Success, Finance) to ensure value is being recognized from the client’s investment in our software platform.
Responsibilities:
- Manage a portfolio of client renewals end-to-end – including notifying clients of upcoming contract expiration, presenting renewal proposals and executing appropriate agreements
- Identify and help mitigate roadblocks at an early stage
- Ensure successful, on-time execution of renewal processes and contract execution
- Partner with colleagues in Sales, Client Success and Finance to provide seamless support during the renewal journey
- Identify and manage client stakeholders and build and maintain relationships with key individuals across multiple levels (primary contact, procurement, accounts payable/receivable, legal, etc.)
- Review and understand contract terms and conditions, work closely with Finance and Legal to ensure contracts are compliant and manage contractual documentation within our CRM
- Work closely with Client Success to assess overall account health and review client value achievement
- Proactively collect, analyze and share client feedback with members of the account management team
- Support the growth and further development and automation of renewal processes for the business
Desired Skills & Experience:
- Bachelor’s Degree in business, finance, communications or a related field
- 1-3 years of account management/client success experience with an emphasis on contract renewals
- 1-3 years of experience within the Technology/SaaS industry highly preferred
- Effective client-facing communication skills
- Genuine enthusiasm and proven success in working directly with clients
- Track record of success and high achievement
- Personal initiative to identify areas of process improvement and efficiency
Personal Attributes & Values:
- Outgoing personality with a positive attitude
- Highly self-motivated and driven by achieving individual and team goals
- High-energy professional that possesses the drive to succeed in an exciting, fast-paced company
- Strong time management, organizational and problem-solving skills
- Attention to detail while being able to manage multiple priorities and tasks simultaneously
- Ability to work in a collaborative, team environment and effectively communicate with all levels of stakeholders
Work Location: Full-time position is based in Overland Park, KS headquarters (travel estimated at 0-5%)
Team: Product
Position: Senior Software Engineer
- Do you crave interesting and challenging problems?
- Can you make a real difference with your skills?
- Does your work inspire others around you?
- Can you lead and be led at the same time?
- Are you interested in building a world-class business process automation platform?
- Did you answer yes to all of the above?
If so, Onspring is looking for you. We’re hiring experienced software engineers (3+ years in commercial software) with a passion for stunning application design, product development and teamwork. The ideal candidate will have a background in MVC / .NET and have a strong appreciation for emerging standards. Onspring is intensely focused on UI/UX and performance, and all members of our Development team must share this passion.
Required Experience:
- C#
- ASP.NET MVC
- Any Javascript Framework (jQuery, Angular, React, etc.)
Desired Experience:
- NoSQL (Mongo / Elastic / Couchbase / Redis / etc.)
- jQuery
- Kendo
Also Preferred:
- IIS Management
- Octopus
- Linux / Unix
Work Location: Onspring headquarters, Overland Park, KS
Team: Client Experience
Position: Support Analyst
The Onspring Support team is growing, and we’re looking for energetic product specialists to help our clients gain maximum value from the Onspring platform. Over 95% of Onspring clients are “Delighted” or “Highly Satisfied” with our support services (according to Info-Tech Research), and we’re looking for the next exceptional team player to help us continue our tradition of support excellence.
The Support Analyst is responsible for interacting with clients on a daily basis to help them achieve their goals within Onspring. The ideal candidate will be a creative thinker and problem solver who thrives on communication and teamwork. The Support Analyst must also possess an extreme attention to detail, strong organizational skills and a positive attitude. This person serves as a voice for the company and must share our passion for serving our clients and putting their needs first.
Responsibilities:
- Develop an in-depth understanding of the Onspring platform and its rich feature set for data capture, workflow, automation and reporting
- Actively participate in all available training offerings
- Build and test in the Onspring platform to gain hands-on experience
- Promptly and accurately respond to client questions and challenges via email, phone and web meeting
- Troubleshoot issues, engaging team members and technical resources as needed to ensure complete resolution
- Build trust and sustainable relationships with clients through responsive, positive communication
- Develop test cases and perform quality assurance testing for new feature releases as assigned
- Develop and deliver instructions to help clients maximize their use of the Onspring platform
Desired Skills and Experience:
- Strong written and verbal communication skills
- Self-motivated and highly organized
- 2-3 years experience in customer support, quality assurance or technical communication preferred
- Passion for helping clients succeed
- Tenacious desire to solve challenges and develop creative solutions
Work Location: Onspring headquarters, Overland Park, KS
