Important Update: Onspring Connect 2020 User Conference

Precautionary Coronavirus Postponement

Onspring has always been a people-first organization. That’s why due to the increase in company-wide travel restrictions and recommended precautions from the CDC regarding COVID-19 (coronavirus), we have made the necessary decision to postpone Onspring Connect 2020 user conference in Orlando, FL originally scheduled for April 27-29, 2020.

Please note: Onspring Connect 2020 will not be cancelled but rather postponed to August 10-12, 2020, still in Orlando, FL. All registered attendees, speakers and partners will have their passes and accommodations deferred to the new date.

This decision was made carefully with your health and safety as our top priority. We have been monitoring the coronavirus situation attentively over the last several weeks and believe that postponement is the best solution currently to mitigate risk to you and others. We appreciate your understanding.

We look forward to a great event. Please reference the FAQ section for more details; however, should you have any pressing concerns or questions regarding this event change, please contact us at 913.601.4900 or


What is the new schedule for Connect 2020?

The Onspring Connect 2020: Destination Inspiration user conference will now occur August 10-12, 2020, at the JW Marriott Bonnet Creek Resort & Spa in Orlando.
  • Monday, August 10: Training for New & Advanced Admins
  • Tuesday, August 11: Conference
  • Wednesday, August 12: Conference
Please reference the agenda for details on session times.

What happens to my paid Connect 2020 registration?

Registrations for all current attendees have been transferred to the new date: August 10-12, 2020. This includes everyone who utilized Onspring Academy Pack for registration.

Do I need to change my hotel reservation at the JW Marriott Orlando Bonnet Creek?

If you reserved your JW Marriott room using the Onspring discounted rate online, you do not need to take any action. All hotel rooms booked using the Onspring discount rate will be transferred to the new dates within the next few weeks. You will receive an email from Onspring to confirm your new room reservation. The Onspring discounted room rate will stay the same.

Do I need to change my flights?

Yes, you will need to contact your airline to change your flights for the new event dates.

What happens to my registration if I cannot attend the new date?

If you have already registered and are not able to attend the August 10-12, 2020 event date, you will receive a refund on your registration. If you used Onspring Academy Pack to register, you will receive a credit on your account that can be applied to another live or online training session hosted this year.

More Information on Coronavirus (COVID-19)