The findings in their Governance, Risk and Compliance (GRC) Data Quadrant report are collected from hundreds of real end-users, meticulously verified for veracity, exhaustively analyzed and put forth in clear, concise visuals.

No interpretive gymnastics.

No pay-to-play bias.

Each product is contrasted against all other vendors in their category. Why? To create a holistic, unbiased view of the product landscape. Similar to the People’s Choice Awards, ITRG Software Reviews Data Quadrant evaluates and ranks products based on feedback from actual IT and business professionals.

And the results for 2020 are in:

GRC Data Quadrant

The placement of a software product in the Data Quadrant indicates its relative ranking as well as its categorization.

Onspring is top choice in the Leader Quadrant for Governance, Risk and Compliance (GRC) software

What are the criteria for ranking the best GRC platforms? For ITRG pundits, the “software experience is shaped by both the experience with the software and the relationship with the vendor.” Evaluating enterprise GRC software against these two axes provides the best comprehensive understanding of the product and helps identify vendors that can deliver on both, like Onspring.

1. Product features & satisfaction

First, users report their satisfaction on both mandatory features and standard features. The totals make up the overall satisfaction score, which is driven by the likelihood of users to recommend the software combined with user satisfaction across top product features for the best GRC platforms.

Onspring was voted #1 in all product features:

• Risk Management
• Incident Management & Remediation
• Policy Management
• Audit & Compliance Management
• Vendor Management
• Asset Management
• Workflow Management

2. Vendor experience & capabilities

Next, Info-Tech Research Group’s Software Reviews division calculates the vendor relationship from a weighted average “of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap). These criteria are also analyzed by emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).”

As the best GRC tool, Onspring is voted #1 in these capabilities:

• Business Value Created
• Breadth of Features
• Quality of Features
• Product Strategy & Rate of Improvement
• Usability & Intuitiveness
• Vendor Support
• Ease of IT Administration
• Ease of Customization
• Availability & Quality of Training
• Ease of Implementation

Make Your Selection for the Best GRC Tool with Good Information

Good, honest research matters. That’s why ITRG’s Data Quadrant is so important to review, especially if you are researching GRC solutions. Quickly emerging as the voice of the people, ITRG launched their innovative Software Reviews division in 2017 in response to the overwhelming challenge of software selection. For many, understanding the marketplace and identifying all of the available vendor products is an arduous task, one that many CIOs and IT leaders simply don’t have time to complete properly. Enter Software Reviews Data Quadrant.

Driven to deliver unbiased, relevant research to make strategic decisions for the best GRC solutions, the ITRG Software Reviews Data Quadrant provides a reliable, at-a-glance evaluation of popular automation technology in the GRC market. The ITRG annual quadrant helps prospective purchasers make informed decisions by leveraging the experiences of real users. And to us, that’s what matters most.

For further details on Onspring’s specific performance in capabilities, features, and implementation, see Info-Tech’s full Governance, Risk & Compliance Data Quadrant report.

About the author