One of the best moments of 2019 was Onspring being named a Gold Medalist by SoftwareReviews, who recognizes outstanding vendors in the technology marketplace as evaluated by their users. And that’s the key—our users were responsible for us winning this award.
So, what exactly is ITSM, you ask? The strict definition is something along the lines of this: “All the activities involved in designing, creating, delivering, supporting and managing the lifecycle of IT services.” A huge part of ITSM is Incident Management, or IM for short (yay, acronyms!).
What can a BCDR tool do for your company—or to be more direct, what can Onspring’s solution do for your business? A lot, so let’s take a look. After you initially put together a BCDR plan specifically for your company, when implementing it with Onspring you can leverage it so it will work at its best in any capacity.