So how do you filter out the noise of bad reviews? By going back to basics: If you know someone who is using or has used a product you’re looking at acquiring, ask them how they like it. Here at Onspring, we’re always happy to refer potential customers to existing ones, even if what is shared between them isn’t 100% sunshine and puppy dogs when it comes to our product.
Have you created a software Frankenstein? Though the intent of your creation may have been something beautiful, the positive aspects of the design are quickly overshadowed by glaring design issues. This ultimately results in an army of villagers (your customers) chasing you down with fire and pitchforks. Chad Kreimendahl explains how to get yourself out of this monstrous dilemma.
The point Richard Chambers makes is a valid one: Internal Audit cannot effectively serve the organization if it is simply there to put on the brakes (even though brakes are critical to safe driving). Rather, IA can provide the most value to the organization by acting as a guide, providing crucial and helpful feedback along the journey, identifying when the organization has gone off track and letting them know when they’ve reached their destination.
If you’re an expert in your industry who’s designing a product or service, there’s a strong possibility that you’ve been a victim to this monster we call Design Hubris. Some of us are more susceptible than others, and the effects are almost always permanent, because they hit you early and they hit you deep. They spread like a virus, infecting all subsequent decisions and features.
At Onspring, we’ve spent much of our time and effort, both in product design and simply running our business, avoiding the “boogeymen” that disrupt so many forward-thinking companies. Running this gauntlet of ghouls has taught us many things, and the lessons of our former lives have frequently guided us when we might otherwise have wandered in the dark.