Onspring Careers: Professional Services Consultant

Do you love translating complex workflows into simplified user experiences?

Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants.

Our Professional Services Consultants work with customers to determine their business needs and requirements and subsequently implement those requirements into an Onspring solution that meets their needs.

Responsibilities:

  • Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)
  • Assist in implementation project planning and communicate if any deadlines/milestones are at risk
  • Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options
  • Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends, and competition
  • Work in the Onspring CRM for all project activities and manage weekly status reporting on progress
  • Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting, and access control
  • Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.
  • Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective
  • Willingness to travel between 15-30%

Desired Skills and Experience:

  • Previous consulting experience with software or technology is a plus
  • Previous domain experience with Governance, Risk, and Compliance (GRC) is a plus
  • Intensely goal-oriented, self-motivated, and driven to achieve individual and team goals
  • Responsible for producing results
  • Able to approach strangers and engage them respectfully
  • Self-starter with the ability to work independently or in a team environment
  • Strong sense of urgency
  • Strong time management, organizational, decision-making, and critical thinking skills
  • Able to learn and absorb new information quickly

Personal Attributes and Values:

  • Fits with a hard-working, innovative, quality-driven, and client-focused culture
  • Articulate, with a proven ability to communicate effectively with colleagues, partners, and clients
  • Smart, decisive, organized, methodical, biased toward action
  • High energy, sense of urgency, passion, commitment, engaged
  • Agile, nimble, able to recognize and implement necessary changes
  • Creative thinker and high aptitude for solving problems
  • Believable, credible, honest, high integrity, and trustworthy
  • Able to multitask effectively

PUT ME IN, COACH!

If you’re ready for your favorite job, join us at Onspring. Submit your contact details and brief intro below.