ChatGPT is not natively integrated with Onspring currently. According to Gunter, “I think Onspring’s taken a responsible approach on this. I’ve seen some organizations try to do this integration, and they haven’t thought through the privacy and security concerns.”
Anytime you’re looking at a technology that is claiming ChatGPT enablement, you have to immediately ask: What information does the AI have access to? How is the data provided and what does that channel look like?
If you’re making that step forward, consider the data, privacy, and security. Gunter reiterates, “Since day one, I have been hammering home to our team that if we can’t solve data privacy and security, we can’t do AI integrations. The number one concern I have for any GRC program is that you have a lot of confidential information at your fingertips. We can’t just turn that over to ChatGPT to craft things.”
So, if you are going to integrate with generative AI, make sure you’re working with partners who fully understand how to implement responsibly.