Incident Management
Enterprise Solution

When something goes awry, speed is as important as your response. Your speed comes from proactively planning for and automating correction actions. And that’s exactly what Onspring brings to your organization.

Onspring’s incident management allows you to respond to incidents in an instant.

Incident Reporting Analytics from Onspring GRC Software

Onspring’s incident management enterprise solution gives you a faster way to assess and mitigate damage that may occur across your organization.

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Ranked #1 GRC Platform
by Info-Tech Research Group

Real rankings from real users. Onspring tops the list in 10 different capabilities:

  • Business Value

  • Breadth of Features

  • Quality of Features

  • Product Strategy

  • Usability and Intuitiveness

  • Vendor Support

  • Ease of IT Administration

  • Ease of Customization

  • Availability and Quality of Training

  • Ease of Implementation

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Here’s Why Businesses Automate their Incident Management

EFFICIENCY

Proactively manage incidents as they occur using automated workflows.

PREPAREDNESS

No more reacting to unexpected incidents. Now you can respond & resolve with prepared plans.

SAVE MONEY

Capture & convey impact analysis to stakeholders.

ENGAGEMENT

Communicate immediately with impacted parties through triggered data alerts.

Enterprise Incident Management Automation with Onspring

Process Automation Capabilities

  • Intake incidents across your organization & catalog by impact & category

  • Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans

  • Automatically notify impacted parties using custom reports to deliver critical information until resolution

  • Control access by user, group & role

Analytics Capabilities

  • Measure response & resolution times

  • Evaluate total financial & operational impact of incidents across your enterprise

  • Download or send reports in PDF & Excel formats

  • Create real-time, drillable dashboards by user, group & role

Enterprise Incident Management Reporting and Analytics with Onspring
Process Automation Software from Onspring

There’s even more to explore

in Onspring’s Enterprise Incident Management Solution

Download the Info Sheet

PROCESSES

To intake, manage and resolve incidents across an enterprise.

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INTERACTIVE REPORTS

To monitor KPIs and resolution efforts and to analyze financial and operational impact.

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UNIQUE DASHBOARDS

Configured for executives, management & staff.

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NO-CODE

No development resources required for process automation or analytics.

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CLIENT SUCCESS

Get a client success representative dedicated to your business.

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SUPPORT

Access to live person and online support resources.

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TRAINING

Learn how to update & customize Onspring on the fly without ever engaging IT resources.

Courses

INTEGRATIONS

Incorporate your favorite third-party tools including Google Drive, OneDrive & Slack.

Options

SERVICES

Utilize our experts for a faster launch or customizing complex processes.

Expert Help

USER CONFERENCE

Meet peers at our annual event to learn how they use Onspring.

Passes

PROCESSES

To intake, manage and resolve incidents across an enterprise.

Read More

INTERACTIVE REPORTS

To monitor KPIs and resolution efforts and to analyze financial and operational impact.

Read More

UNIQUE DASHBOARDS

Configured for executives, management & staff.

Read More

NO-CODE

No development resources required for process automation or analytics.

Read More

CLIENT SUCCESS

Get a client success representative dedicated to your business.

Read More

SUPPORT

Access to live person and online support resources.

Read More

TRAINING

Learn how to update & customize Onspring on the fly without ever engaging IT resources.

Courses

INTEGRATIONS

Incorporate your favorite third-party tools including Google Drive, OneDrive & Slack.

Options

SERVICES

Utilize our experts for a faster launch or customizing complex processes.

Expert Help

USER CONFERENCE

Meet peers at our annual event to learn how they use Onspring.

Passes

Related Solutions

RISK MANAGEMENT

Anticipate risks, plan for potential threats & drive mitigation responsibilities back into the organization.

EXPLORE

POLICY MANAGEMENT

Authoring policies, relating & evaluating, monitoring exceptions, change requests & attestations—it’s all right here.

EXPLORE

CONTROLS & COMPLIANCE

Save time, money & paper when you transform complex compliance procedures into digital adherence.

EXPLORE

Reviews & Ratings

Onspring reviews sourced by G2

FAQS

You can track testing procedures using Onspring’s real-time reports and dashboards. It’s common practice for Onspring customers to design a dashboard that contains multiple reports of different data sets, each filtered by the individual user. This practice eliminates confusion because control testers can log into Onspring to see the specific, complete, control testing activities assigned to them.

Once you or your designated administrator completes training, yes, you can implement Onspring on your own. Many of our customers start by purchasing our configured enterprise solutions and customizing to fit the unique elements of their organization. Training ensures success and faster implementation. The beauty of your training + our no-code platform is that anyone with knowledge of your business can implement and run point as a system administrator – no developers or IT resources are needed for implementation or even for updates.

If you have complex processes, we recommend consulting with our professional services team first. They can work with you to ensure optimal set up, or configure solutions to fit your exact business needs.

Learn more about our implementation and customization services >

Onspring offers multiple types of training, which can be combined for an ongoing learning experience:

      1. Onspring Essentials: This immersive class for administrators teaches the fundamentals of configuration and best practices for end-user adoption.
      2. Bootcamps: These focused training classes for administrators dive deep into specific Onspring features to help you achieve your goals for data management, process automation and reporting.
      3. Web Training: On-demand videos are available 24/7 so you can learn to use Onspring on your schedule. Topics include configuring apps, importing data, creating surveys, using formulas, automating processes and more.
      4. Free Friday Training: The name says it all. It’s free and held on Fridays twice per month. These 30-minute remote learning sessions often highlight new features so you always know what’s available for use.

Learn more about our training options >

Out of the box. Into the details.

We make it easy for you to get started. But we don’t stop there. Our award-winning service is committed to your ongoing optimization.

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