Here’s Why Businesses Automate their Incident Management
PROCESS AUTOMATION CAPABILITIES
Intake incidents across your organization & catalog by impact & category
Establish relationships between incidents & impacted elements, such as locations, policies, risks & business continuity plans
Automatically notify impacted parties using custom reports to deliver critical information until resolution
Control access by user, group & role
ANALYTICS CAPABILITIES
Measure response & resolution times
Evaluate total financial & operational impact of incidents across your enterprise
Download or send reports in PDF & Excel formats
Create real-time, drillable dashboards by user, group & role
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